FAQ
Find quick answers about technical support, system design, DIY Install Clinics, payments, shipping, warranties, and in-person services.
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Whether you are planning a system, choosing components, or need help with equipment you already own, start with the option below that best fits your question.
Office hours
Monday–Friday, 8 AM–5 PM CT
Regular messages are answered during office hours.
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How can we help?
Call
For system questions, product help, appointments, or an existing order, give our team a call during office hours.
903-386-0668Send the details, photos, or videos that will help us understand what you need. Regular messages are answered during office hours.
Send a messageEmail our team
Tell us what you need.
Give us as much detail as you can. If your question is about a technical issue, photos or video are especially helpful.
sales@bigbeardbattery.com